FAQS

1. Question? What is the expected Turn Around time?

Answer - The Turn Around time can range anywhere between 2-5 business days. Please Note: the estimated time can vary depending on package selected and weather conditions. Real Estate photos are available in 24hrs. or less. We always strive to deliver the best product as quick as possible.

2. Question? How long will it take for a job to be complete?

Answer - A standard job may take anywhere between 1-5 hours, depending on the package selected.

3. Question? What forms of payment do you accept?

Answer - We currently accept cash, checks, Money Orders and all major credit or debit cards.

4. Question? What about the terms of use of the images? 

 

Answer - The photos are copyrighted by the photographer and are to be licensed only to the agent who requested the services and only after the agreed payment of the service is received. Use of the images without a full payment will be considered an infringement and violation of the copyright laws.

5. Question? Who else can use these images?

 

Answer - Any usage of the photos by a third party source, including but not limited to architects, builders, stagers, designers, sellers or buyers is prohibited unless approved by Aerial-51 Media LLC.

6. Question? What if I need to cancel an appointment or reschedule?

Answer - We require a cancellation notice 1 hr. prior to an appointment. Or a $40 cancellation / no show fee will be billed.

There is also a $40 reschedule fee.  All fees will be deducted from initial deposit. Please call 786-541-4824 to Cancel or reschedule.

6. Question? Do you require a deposit?

Answer - Yes, we require a 20% deposit on all scheduled appointments.

7. Question? How far are you willing to travel?

Answer - We are located in Miami, Florida. We are willing to travel nationally and internationally as necessary. Please Note: Anything over 20 miles, small additional fees may apply.

8. Question? How do I schedule an appointment?

Answer - Call us toll-free 1-888-923-FILM or reach us through our contact form and we will get back to you ASAP.